FAQ

1. How much of the proceeds go towards Lion Conservation?

We donate 20% of our profits to African Wildlife Foundation. To learn more about lion conservation and getting involved, please visit our Conservation page.

 

2. How do the bracelets fit?

We use only high quality materials in making our jewelry. Our bracelets come in a regular size of 8" which is adjustable and fits most wrists. For smaller wrists we offer size small which is 7" in diameter.

 

3. How can I find out the status of my order?

The best way to find out the status of your order is to email info@royltla.com.

 

4. Will I receive a tracking number?

Yes! All orders are shipped through USPS and include tracking. The tracking number will be sent to the email that you provided at checkout, as soon as your order ships.

 

5. What is your return policy?

We want you to be fully satisfied with your ROYLT jewelry purchase. If you are not 100% satisfied for any reason, we will refund your order. Simply contact us and we will get back to you with return instructions.

  • You can return any merchandise for up to 14 days after the delivery date.

  • Make sure the items are in the same condition you received them in.

  • Please be sure to get a tracking number when you ship the order back to us.

  • We will not be held responsible for items lost, stolen, or damaged.

  • Original shipping charges are non-refundable.